At CortalyCash, maintaining the integrity of market research is a core responsibility. We implement multiple layers of fraud prevention technologies and operational procedures designed to detect, prevent, and remove fraudulent activity while protecting research partners and legitimate respondents.
We are committed to delivering genuine, high-quality respondents by continuously monitoring participant behavior and applying preventive controls throughout the respondent lifecycle.
Each device is analyzed to help identify duplicate or suspicious activity.
We actively monitor and prevent multiple accounts operated by the same individual.
Respondents are required to verify their email address before accessing platform features.
Additional identity verification may be requested for selected users or when suspicious activity is detected.
Connections originating from VPNs, proxies, or anonymizing services may be restricted or rejected.
IP reputation and network information are analyzed to identify unusual or high-risk activity.
We continuously monitor participant behavior to identify abnormal patterns that may indicate fraudulent activity.
High-risk accounts may undergo manual investigation before participating in research or receiving rewards.
Examples include:
When fraudulent activity is identified, CortalyCash may:
Fraud prevention is an ongoing process. Our monitoring systems continuously review:
CortalyCash works closely with market research partners to maintain sample quality. When appropriate, fraud-related information may be used to: protect research integrity, prevent duplicate participation, improve respondent quality, and support quality investigations.
We recognize that automated systems are not perfect. Accounts flagged for suspicious activity may be manually reviewed before permanent action is taken.
If you believe an account has been compromised or you suspect fraudulent activity, please contact:
CortalyCash maintains a multi-layer fraud prevention framework designed to protect research quality, ensure respondent authenticity, and support trusted partnerships with the global market research industry.